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Returns and exchanges
Send something back, swap a size, or report a damaged or missing item.
Quick answers
What is your return policy?
We accept unworn, unwashed returns within 14 days of delivery. See our Returns Policy for full details.
How do I start a return?
Send the request below with your order number and the items. We reply within 1–2 business days with a return authorisation number and where to ship. Return shipping is yours to cover unless the item was faulty or we sent the wrong one. Refunds are processed within 5–7 business days of the return arriving.
Can I swap for a different size?
Our pieces are limited editions, so we can't guarantee stock for exchanges. The surest way to get your size is to order it now while it's in stock and return the original. See our Returns Policy.
My merchandise is damaged or my package is missing. What should I do?
For damaged merchandise or a missing package, email admin@r1pfitness.com within 14 days of your purchase date. Include your order number, a description of the issue and photos of any damage. Please allow up to 30 days after you contact us for our team to investigate and work toward a resolution, including working with the carrier when needed.