Privacy Policy

1. Information we collect

• Order and transaction information, including your contact details, billing and shipping addresses, purchased items, payment status, fulfillment information, refunds, and related support history.
• Information you provide when you contact us, submit a review, join a mailing list, enter a promotion, or otherwise communicate with R1P FITNESS.
• Device and usage information, such as IP address, browser and device details, referring pages, site interactions, and performance data. Optional analytics and marketing technologies operate only after the applicable cookie choice is granted.
• Cart, security, and preference data needed to operate checkout, protect the site, remember your cart, and store privacy choices.

Payment credentials are collected and processed by our payment provider. R1P FITNESS receives transaction details needed to complete and support the order, rather than the complete card number.

2. How we use information

• Process payments, fulfill orders, arrange shipping, and handle returns.
• Provide customer service and important order or service communications.
• Secure the storefront, prevent fraud and abuse, and diagnose technical issues.
• Maintain business, tax, accounting, and compliance records.
• Send marketing messages when you have opted in, and measure or personalize marketing when you have allowed the related technologies.
• Understand aggregated storefront performance when analytics consent is enabled.

3. Cookies and similar technologies

Necessary cookies support core functions such as the cart, checkout, security, and saved preferences. Analytics technologies help us understand performance and usage. Marketing technologies help measure campaigns and may connect browsing activity with a marketing profile.

Optional technologies do not load until you grant the relevant choice. You can accept, reject, or change optional categories at any time. Withdrawing consent stops future optional collection on this site; some previously collected information may still be retained when permitted or required by law.

4. When we disclose information

We do not disclose personal information for money. We disclose information as needed to service providers that operate the store and fulfill your requests, including:

• Stripe for payment processing and payment-risk services.
• WooCommerce and WordPress services for catalog, order, and fulfillment operations.
• Vercel and hosting or database providers for storefront delivery, security, storage, and performance.
• Klaviyo for opted-in email or SMS marketing and, when allowed, related browser measurement.
• Google Tag Manager and connected measurement tools when marketing technologies are allowed.
• Shipping carriers, professional advisers, fraud-prevention providers, and public authorities when reasonably necessary or legally required.

These providers handle information under their own terms and privacy notices where they act independently, and under our instructions where they act for us.

5. Retention and security

We retain information for as long as reasonably necessary for the purposes described above, including order fulfillment, customer support, fraud prevention, recordkeeping, dispute handling, and legal obligations. Retention varies by the type of record and the applicable requirement. We use reasonable administrative, technical, and organizational safeguards, but no internet service can guarantee absolute security.

6. Your choices and privacy rights

Depending on where you live and subject to applicable exceptions, you may have the right to request access, correction, deletion, or a copy of personal information; to withdraw consent; or to object to or opt out of certain processing. You may also have the right to appeal a decision and to receive equal service when exercising a right.

To submit a request, email admin@r1pfitness.com. We may need to verify your identity before completing a request. You can unsubscribe from marketing using the link in a message; transactional or service communications may still be sent when needed for an order or request.

7. Children and international processing

This store is not directed to children under 13, and we do not knowingly collect their personal information. Our providers may process information in the United States and other countries, subject to the safeguards required by applicable law.

8. Changes to this policy

We may update this policy to reflect changes in our practices, services, or legal obligations. The date at the top shows when it was last updated. We will provide any additional notice required by applicable law.

9. Contact us

Privacy questions or requests can be sent to admin@r1pfitness.com, or by mail to R1P Fitness, 94-111 Leokane St, Waipahu, HI 96797, US.